Category Archives: News

Port Elgin 2016 Winners

Truly Nolen in Port Elgin, Ontario is a 2016 winner of the Owen Sound Chamber Business Excellence Award in the Skilled Trades Category and a winner of the Reader’s Choice Award for Favorite Pest Control Company in Saugeen Shores.

2016 AWARD
2016 winners of the Owen Sound Chamber Business Excellence Awards in the Skilled Trades Category

Reader’s choice award for Favorite Pest Control Company in Saugeen Shores

Atlantic Canada rat population explosion.

The warm spring and even hotter summer has resulted in a spike in at populations in Atlantic Canada. There’s been a dramatic increase from last year. Halifax Truly Nolen has been working hard to help residents prevent possible infestations.

Truly Nolen’s Andrew Wheelock has calls coming in fast and furious for potential rat control. Typically rodents are attracted to port cities because of the concentrated area of food sources, shelter and water. It’s best to know as much about rats as you can so you can correctly identify signs of pests.

If you discover signs of potential rat infestation make sure to contact your local Truly Nolen Pest Control.


Pest control scurries to keep up with rats during early Halifax spring

gray rat

It’s a little earlier than usual, but many pest control companies in Halifax are already gearing up and preparing for a busy spring.

All because of one pesky problem.

“There’s a lot of rodents around the city, both mice and rats are very common and the population seems high,” said Andrew Wheelock, owner of Truly Nolen pest control.

“So we are getting a lot of calls on rodent problems.”

2016-03-02T22-03-25.966Z--1280x720With no snow on the ground, many homeowners are finding rat burrows earlier than usual. That’s leading some to take preventative measures, like having bait stations installed to keep rats out.

“If there’s burrows around your house, now that we have no snow, you can see that there is potential activity around the house from rats living in the ground, we put out bait stations to help reduce the populations,” said Wheelock. “And therefore, reduce the possibility of them coming into your home.”

Halifax is full of development right now. According to Andrew Hebda, a zoologist with the Maritime Museum of the Atlantic, any kind of construction will displace rats.

“Demolition, or removing structures, or digging into the ground, breaking that ground, disrupting it, moving water in and changing into it and the temperature regime, all of a sudden their house is very drafty, so [they] want to do something about it, so that’s one reason why they would start shifting out,” he said.

Normally, at this time of year the ground would be covered in snow, which actually provides stability for rats to live underneath.

“[Rats] are very much like us, they choose a spot that they can either have their youngsters or that they can hang out and of course, forage and stable,” said Hebda.

This year, mild temperatures and lots of rain have resulted in the ground frost cap – which keeps things dry – being broken down a little early.

“Once that cap is gone, any heavy rainstorms, that water, instead of running off and flooding other surfaces, that water is soaking in and back-filling and causing flooding underneath, so again, they’re getting disrupted and having to shift their habitat,” Hebda said.

**article originally appeared on

Author: Natasha Pace

Franchisee Satisfaction Leads To Franchise Business Review Hall of Fame For Truly Nolen

As a company that strives for excellent customer satisfaction as well as franchisee satisfaction, Truly Nolen Pest Control is excited to have recently been inducted into Franchise Business Review’s Hall of Fame for making the publication’s “Best of the Best” list 10 separate times. Truly Nolen’s 10th time was part of the “Best of the Best” Top 200 List for 2016.

Franchise Business Review is the leading national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. All six of Franchise Business Review’s annual reports can be found at Truly Nolen has made multiple appearances in the Guide to Today’s Top Franchises and Top Franchises for Veterans.

“I decided to invest in a Truly Nolen franchise in order to grow quicker by utilizing its corporate assets including its marketing department, fleet management, and corporate buying power,” said Chris Ashley, Canton, Ga. franchisee. Ashley is one of many Truly Nolen domestic franchise owners located in the United States and Canada.

“We have a great franchising team that really supports all franchisees,” said Ashley. “If we need help, need a logo, need new contract designed, etc. all we have to do is ask and they always lend a hand.”

Ron DeSear, Truly Nolen Vice President, Domestic Franchising, said he was excited about the company’s Hall of Fame induction. “We always strive to help our franchisees any way we can, and this honor recognizing a full decade of franchisee satisfaction is something we will cherish,” said DeSear.

For more information about Truly Nolen Domestic Franchising, call (855) 534-9139 or visit


About Truly Nolen
Founded in 1938, Tucson, Arizona-based Truly Nolen of America is the largest family-owned pest control company in the United States. Truly Nolen has over 80 branch offices in Arizona, California, Florida, Nevada, New Mexico, Texas and Utah. The company also has independently owned and operated franchises in an ever-growing number of territories including Kentucky, Georgia, New Jersey, Canada, Puerto Rico and over 60 countries. 

*Article originally appeared on

Truly Nolen Named One of the Top Franchises of 2015

Mouse CarFranchise Business Review, an independent national market research firm focused on franchisee satisfaction and performance recently announced their 10th annual Guide to Today’s Top Franchises list.

They surveyed 28,500 franchisees representing over 350 franchise brands. Only 200 franchise companies made this year’s guide as a result of their franchisees ranking them high enough to meet Franchise Business Review’s criteria. Truly Nolen Pest Control is proud to have made the list.

The Franchise Business Review compiles the list based on surveys of all franchise systems with a minimum of 10 franchisees throughout North America. Participants are active franchisees who answer 33 benchmark questions ranking their franchise system in the areas of financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction, and the franchisee community. An additional 16 questions ask franchisees about their market area, demographics, business lifestyle, and overall enjoyment running their franchise, and role in the franchisee community. Finally, Franchise Business Review ranks the top franchise brands based on their overall survey results to come up with the annual list of the top 200 franchise opportunities for this report.

Truly Nolen Pest Control making the list speaks to its franchisees satisfaction and success with the brand. Our franchisee satisfaction showcases that The Truly Nolen Pest Control brand fits the values and vision desired by franchise owners by providing insight into our system’s culture, training, leadership, financial outlook, franchisee community and much more.

The list also showcases something that Truly Nolen Pest Control has known for years. There is value in pest and animal control services.

The top 200 franchises listed in this report significantly outperform their competitors when it comes to meeting the financial expectations of their franchisees. On average, we found that franchisee incomes in these top brands are 15%–20% higher than other brands. In addition, in terms of your “upside,” the frequency of franchisees earning $250,000 or more was also 20% higher among our top 200 franchises.

Is 2015 the year to finally go into business for yourself, but not by yourself, by investing in a franchise? The market opportunity is certainly there. A variety of franchise companies are enjoying tremendous growth, loans are more readily available, consumer confidence is up, and many economic experts believe our economy is back on track.

Investing in a franchise is probably the largest expenditure you’ll make after the purchase of your home, so it is crucial to determine if the company has staying power. Key factors that influence a franchise’s enduring success include innovation, adaptability, market customization, customer retention and training & support.

Truly Nolen started pest control operations in 1938 and is one of the most stable pest, termite, lawn, and rodent control companies in the industry. Our longevity in the industry, highly recognizable brand, and wealth of experience truly sets up apart from other franchisors. We’re innovators, always striving to provide the best quality and most effective service possible for our customers. By joining the Truly Nolen Pest Control team, you will not only have access to our service protocols, but also our internal support, training, education, marketing, and purchasing power programs.

We encourage you to visit to review the site, especially our franchise benefits and service programs page, to discover why Truly Nolen Pest Control is the right choice for you!

Truly Nolen Canada Supports Crime Stoppers of Grey Bruce Inc. At Local Charity Golf Tournament

Dear Ms. Reinwald,

On behalf of the Board of Directors of Crime Stoppers of Grey Bruce and the tournament organizers, I would like to express our sincere gratitude to you for donating a pest-proof mattress cover as an auction item toward our 22nd Annual Charity Golf Tournament.The Crime Stoppers of Grey Bruce Charity Golf Tournament has grown into one of the most popular charity golf tournaments in the area, and this of course is due to the great support we receive from members of the corporate and business sectors such as you.

This year’s tournament was once again a great success as we were able to raise $20,000.00, resulting in an amazing total of $415,000.00 raised over the 22 year history of the tournament. The tournament was highlighted by the appearance of hockey stars past and present including four-time Stanley Cup Champion Pete Mahovlich., Les Binkley, Justin Peters, and Paul MacDermid.

We’re always overwhelmed by the support that we receive from the community – it’s what motivates us. Crime Stoppers is an organization which combines law enforcement, the media, and the community in a cooperative effort to fight crime.

As a non-profit organization we’re always looking for ways in which to encourage the public to become involved and to utilize our Tips Line at 1-800-222-TIPS (8477) and our online Web Tips service at Your support greatly assists us in delivering our message throughout the Grey and Bruce region and towards making our communities safer places to live.

Indeed, our statistics speak for themselves in reflecting the success of the program. Since inception in 1987 tips to Crime Stoppers of Grey Bruce have resulted in over 1,488 arrests, solved 2,526 cases, and resulted in the seizure of over 50.8 Million dollars in stolen property and illegal drugs.

Your support of our program is a testament to the fact that you care about our community, and once again we thank you!

David Wyles
Crime Stoppers of Grey Bruce

Truly Nolen Canada Supports Crime Stoppers of Grey Bruce Inc. At Local Charity Golf Tournament.